BRYK Group were commissioned to develop an online collaboration platform to reduce administrative burden on principals in small Victorian government schools. This platform would give them access to a Regional Centre of Best-Practice for doing school management activities.
The complexities of the project came from the volume & diversity of processes to be automated, integration with DET core systems and the variety of users to be considered that had minimal training.
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Project managed in an agile way to ensure a more iterative process.
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Used a unique mix of technologies: a Service Request Engine with powerful workflow capabilities, a Knowledge Engine, a facility to deliver Alerts & Notifications and integration to existing systems.
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Used tools to support contextual enquiry and evaluation across multiple cycles feeding into requirement aggregation tools.
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Conducted intensive user research and workshops, form pattern development, prototypes, usability testing including workshops, UI design, UX design, style guides.
BRYK Group deployed a team of five on site for six months. They:
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Wrote all the code
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Conducted intensive user research and workshops, form pattern development, prototypes, usability testing including workshops, UI design, UX design, style guides.
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Employed a unique methodology that integrated User Experience Consulting, Information Architecture, Visual Design and Collaboration.
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Comprehensive suite of forms: approximately 100 administrative activities that were compatible with DET processes.
This collaboration between BRYK Group, DET and a reference group of school users resulted in 100% take-up.
“The LAB is sensational and makes a significant difference to how I run my school. The new system is making this process even smoother and more effective. It is refreshing to be involved in a project which has vision and purpose.”
The mortgage business of NAB decided to invest to consolidate, enhance and expand its Broker Applications and Platforms. BRYK Group began by designing and implementing a single lending platform to operate across all broker groups (including NAB, Plan, Fast and Choice). The consolidated group was in excess of 6,500 broker operators and more than 12,000 users.
Until this project these groups utilised separate Broker platforms, based on disparate technology platforms. BRYK Group had to work in the following streams: portal, sales tools, products, CRM, portfolio management, eLodgement, commissions management and ERP integration.
This project presented a complex environment as BRYK Group needed to work across simultaneous streams of work, manage multiple technologies and stakeholders and work in a multi disciplinary team.
The final product was a consolidated platform that achieved a high degree of user acceptance/satisfaction from key stakeholders including brokers and key users. It also created an enduring ‘barrier to exit’ by members of the Broker Networks and achieved human resource management goals including retaining staff with valuable business experience, building new skill sets and a sustainable team.
The vast majority of crimes in Victoria are sentenced by the Magistrates’ Court. Until now, it has been difficult for the public to know about patterns of sentencing in that court. In 2013, BRYG Group build SACStat, a free online tool that provides detailed but accessible information for over 430 different types of offences.
Below the Honourable Robert Clarke, Attorney-General, Minister for Finance and Minister for Industrial Relations comments on the solution.
The product utilised the latest technologies supported by Open Source components where possible to deliver the greatest value-for-money and the BRYK Group Quality Methodology was adopted in the delivery of this project which resulted in fast release cycles and few reported defects.
SACStat allows users to view graphs and tables displaying historical sentencing data for over 430 offence types heard in the Magistrates’ Court of Victoria. It enabled cleaned and checked data to be publicly accessible through a simple and intuitive graphical interface. In doing so, it achieved two vital public benefits. It made sentencing:
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more consistent, because for the first time it makes it possible for each magistrate to see how other magistrates (of which there are more than 100) are sentencing for similar offences; and
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more transparent to journalists, victims of crime, offenders and the general public.
Below Professor Arie Freiberg discusses the importance of the SACStat solution.
ConnectBids was design to save lives by ensuring that government funding is allocated to critical road maintenance requirements as stipulated by the Victorian Coroner and confirmed by the Auditor General. VicRoads needed a single authoritative source of information for bid planning, tools to assist VicRoads staff to prepare reliable, accurate and fully considered planning bids. They also strove to improve productivity through the alignment of information, people and business processes.
There were multiple stakeholders, several legacy systems and legislative compliance requirements that increased the complexity of this project. In addition it was to serve a high volume of users with over 20,000 bids per year across all Victorian regions.
BRYK Group deployed a team of 15 people on-site for 6 months, conducted intensive user research to optimise UX, managed end-to-end software lifecycle, integrated other bespoke systems and managed the migration.
The solution received a Victorian Merit Award, was 100% adopted the regional offices and was said to have saved VicRoads approximately $30million a year.
The Victorian Minister for Roads and Federal Parliamentary Secretary for Infrastructure and Transport jointly created a world-first driver research project called The P Drivers Project.
BRYK Group (formally IBSA) was responsible for developing the P Driver Program System, the aims of which were to save lives.
The Program utilised a custom-built online adult education system intended to change the on-road behaviour of young novice drivers in such a way as to reduce their crash risk. It involved multiple providers in the recruitment, program delivery and evaluation of participants’ responses throughout the project. Additional providers also assist with communications, marketing, Rewards and curriculum development.
The P Driver Systems needed to:
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Capture, store and display all captured information in a manner that allowed the evaluation of the Trial, management and retention of participants, and reporting;
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Provide an interface for participants that keeps their interest and not be cumbersome to use; and
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Host and facilitate the completion of the online education module.
BRYK built a system with 2 main user interfaces:
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1. Interface for Providers – P Drivers (Requires Login)
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2. Interface for P Driver Participants – “My Live Tribe” (Requires Login)
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